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Privacy Policy
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PRIVACY IS IMPORTANT TO US

 

SmartKids Bookstore is a safe and secure service site. Therefore your privacy is very important to us. This privacy statement explains our data collection, use and safeguard practices concerning the personal information you provide us on our website. By using this site, you consent to the data collection practices described in this statement.

 

WHAT INFORMATION SmartKids Bookstore COLLECTS

SmartKids Bookstore collects and maintains member information which is reasonably related to servicing our customer accounts. In order to receive the products from our online catalog, we require customers to fill-in the online order form found on our website. We require you to provide us with your name, street address, phone number, email address, credit card numbers and other personal preferences. We use this information to process your order, provide services, and inform you of new product releases.  At the end of checkout, we ask for your credit card number and expiration date.  The information you provide is encrypted and used for order billing only.  We do not save your credit card information.

 

ACTIVE INFORMATION

 

Active information is data we receive from visitors through web forms.  When you contact us through any of the contact forms available on this website, you're providing us with personal information such as your name and email address.  Such information is used only for the purpose of assisting you with-- and validating --your inquiry or submission.  Any such active information you send us will never be shared with or sold to any third party.

 

PASSIVE INFORMATION

 

When you use the SmartKids Bookstore website, our servers automatically collect non-personally identifiable information such as the pages you visit, the type of browser and language used, and the date and time of your request(s).  This data is used internally to help us locate problems on this website, such as broken links and missing pages, and allows us to improve the overall user-experience.  This information is analyzed in aggregate and, again, is not personally identifiable.

COOKIES

Our website uses a feature on your internet browser called a "cookie." A cookie is a small text file that is placed on your hard disk by a web page server that assigns a unique identification to your computer. Cookies cannot be used to run programs or deliver viruses to your computer but can only be read by a web server in the domain that issued the cookie. We use cookies to save and retrieve passwords, temporarily store session information (such as items that you add to your shopping cart) and save information on your past activities and other preferences. That way, you don’t have to re-enter information upon every visit to our website and we can provide you with better service. If you choose to decline cookies, you may not be able to fully experience the interactive and helpful features of this or other websites you visit.

HOW SmartKids Bookstore USES THE INFORMATION

SmartKids Bookstore uses the collected information to verify your identity, to send you free products, to protect you against fraud and to update your account status.  We may also use your email address to help diagnose problems with our server and to administer our website.

SmartKids Bookstore uses your email address to contact you about new services and other product offerings which may be of interest to you. We may also use your email address to confirm orders, update you on order status, contact you about your account and for internal use.

Carefully screened companies are sometimes permitted to use our customers’ names, street addresses and email addresses to promote similar quality products and services. If you prefer not to have this information released or prefer that we not send you email communication about new releases which may be of interest to you, please let us know by writing to: SmartKids Bookstore c/o Customer Service,  300 Carlsbad Village Dr., Ste. 108A -337, Carlsbad, CA 92008 or sending us an email to customerservice@smartkidsbookstore.com.

While third party service providers may have access to our customers’ information to perform fulfillment services for SmartKids Bookstore, such information is confidential and is treated accordingly.

 

OUR EMAIL POLICY

If SmartKids Bookstore has your email address in our "preferred customer file," you may occasionally receive emails from us informing you of new services, new products and updates. We hope, as a preferred customer, you enjoy receiving these emails. If, however, you would prefer not receiving them, please let us know by sending an email to unsubscribe@smartkidsbookstore.com and we will remove your name from our email list.

 

PRIVACY POLICY UPDATES

We many occasionally update this Privacy Policy Statement. For material changes, we will notify you either by placing a prominent notice on the home page of our website or by directly sending you a notification. We encourage you to periodically review this Privacy Policy Statement to stay informed about ways we are protecting the personal information we collect. Your continued use of this website constitutes your agreement to this Privacy Policy Statement and any updates.

 

COMMUNICATIONS & FEEDBACK

SmartKids Bookstore welcomes your feedback and comments regarding this Privacy Policy Statement. If you believe that we have not adhered to this Statement, please contact us by email or by postal mail at the address listed above. We will do our best to promptly evaluate your request and remedy the problem.

 

EXTERNAL LINKS

 

This site contains links to other sites.  SmartKids Bookstore is not responsible for the privacy practices or the content of such websites.

 

ADVERTISERS

 

We may sometimes use outside advertising companies to display ads on our sites.  These ads may contain cookies.  While we use cookies in other parts of our website, cookies received with banner ads are collected by our ad company, and we do not have access to this information.